WhatsApp front desk for clinics

Epi AI Agency builds a WhatsApp assistant that answers a clinic's messages, books appointments into the clinic's calendar and sends reminders. It runs on the clinic's existing number, and the clinic's staff keep using the WhatsApp Business app as before.

What it does

• Greets new patients and shows a short menu.
• Books, moves and cancels appointments.
• Answers common questions: timings, location, fees.
• Sends appointment reminders.
• Hands the chat to a person whenever a medical question comes up, and goes quiet as soon as staff reply from the app.

How it connects

The clinic connects its own WhatsApp Business account through Meta's WhatsApp Business Platform. The account, the number and the chats stay the clinic's. The clinic can disconnect it at any time.

Contact

Epi AI Agency, Hyderabad, Telangana, India
chaital.business@gmail.com